Reviews

19 November 2017

Alway a good experience because the hotel staff is v3ry welcoming

- Arturo R.

Thank you very much for your opinion . Our staff is really very happy about your comment and thank you very much. Our best regards
- Hotel Minerva
15 November 2017

Very Good, would stay again

- Dave R.

Thank you very much for your comment. We are so glad that you have appreciated your stay. Our best regards
- Hotel Minerva
3 November 2017

Lovely hotel clean and comfortable rooms. Lovely staff. I really enjoyed my stay

- Hilary w.

Thank you very much for your comment. We are so glad that you have appreciated your stay. Our best regards
- Hotel Minerva
30 October 2017

Nice stay in this hotel. Restaurant is excellent. Sandra is exceptional at the bar.

23 October 2017

Average. It was disappointing that there was no menu choice but maybe down to Riviera Travel with whom I was travelling. The standard of cleaning in the room left a lot to be desired, it was just a quick wipe of the surfaces and nothing moved to clean under, water glass left by the bed for 3 days!

- MRS A M.

16 October 2017

Not 4 star

Thank you very much for your comment. Any suggestions and opinions are really very appreciated in order to improve our services and our staff. Hotel Minerva has several free of charge service such as wi-fi, use of the fitness centre with gym and turkish bath, bikes and large private parking. Also there are : reception 24h, porterage, rooms with satellite tv, sky channels (free of charge) minibar, safe, bathroom with amenities and hair dryer, lift, restaurant and bar. Best Regards
- Hotel Minerva
16 October 2017

Very good quality-price ratio!

Thank you very much for your comment. Best regards.
- Hotel Minerva
15 October 2017

Excelente!

Grazie di avere espresso la Sua opinione e di consigliare il nostro hotel. I nostri più cordiali saluti.
- Hotel Minerva
12 October 2017

WE found Minerva hotel friendly and were made to feel very welcome. Staff always ready to help. We would certainly stay here again

Thank you very much for your opinion . Our staff is really very happy about your comment and thank you very much. Our best regards
- Hotel Minerva
10 October 2017

Wont be one of our best memories

- norbury

9 October 2017

A perfect stay for a city visit to Arezzo. Huge free parking space!

Thank you very much for your comment. Best Regards
- Hotel Minerva
9 October 2017

I have nothing else to say

7 October 2017

Tagungshotel in Innenstadt

Vielen Dank fuer ihre Bewertung! Wir freuen uns, dass Sie sich die Zeit genommen haben, uns zu bewerten. Mit freundlichen Gruessen,
- Hotel Minerva
3 October 2017

Very happy to have stayed at the Minerva hotel. Would return.

Thank you very much for your comment. We hope to see you soon. Our best regards.
- Hotel Minerva
27 September 2017

A very pleasant stay as part of a Riviera tour. Comfortable beds, nice food and very friendly staff. I don't want to criticise at all, but the only thing I would suggest is possibly to use additional glazing on the bedroom windows, as we overlooked the road and it was very noisy at night.

- Louise C.

Thank you very much for your comment and your suggestion. Our best regards
- Hotel Minerva
25 September 2017

Overall everything was just right staff very friendly and helpful from bar staff to reception and the restaurant staff well done

- colin s.

Thank you very much for your opinion . Our staff is really very happy about your comment and thank you very much. Our best regards
- Hotel Minerva
25 September 2017

Very good experience

Thank you very much for your opinion . Our best regards
- Hotel Minerva
22 September 2017

Excellent hotel. Impressed particularly with staff

Thank you very much for your opinion . Our staff is really very happy about your comment and thank you very much. Our best regards
- Hotel Minerva
22 September 2017

Hotel was comfortable but the evening meal was very poor with no choice.

Thank you very much for your comment. Hotel Minerva and its restaurant are opened since the 1968, next year will be the 50th anniversary. The restaurant menu offers more then 10 different choices for each courses based on the local products. Actually for groups the menu is decided by the tour operator in advance. Hotel Minerva offers the following free of charge services : wi fi connection, sky channels, large parking, use of the fitness center with gym and turkish bath, bikes (according to availability) , reception 24h. Our best regards
- Hotel Minerva
21 September 2017

In my opinion, no one in the hotel did anything beyond what they had to do. No pride in service or concern for customer experience. Very disappointing. For example, guests had to carry own luggage up and down a flight of stairs, no assistance available. Many safes did not work and guests had to wait ages for them to be fixes, obviously not checked beforehand. Cannot believe it has a 4 Star rating.

- Susan

Thank you very much for your comment. Hotel Minerva offers the following free of cahrge services; wi –fi connection, private parking, use of fitness centre with gym and turkish bath, use of the bikes, 24 h reception and portarage service. Our hotel staff is at the full disposal of our guests for any kind of needs or problems. Actually guests are invited to manifeste their inconveniences while they are here. Vegeterians are welcome in our restaurant , the menu has a lot of vegerian choices . However the menu for groups are decided by the tour operator in advance. Hotel Minerva is located along one of the main street , with shops and bars, leading to the city center, which is at approximately 15/20 minutes walking distance. The buffet breakfast is compesed by : home made cakes, cookies, white and brown bread, rusks, sliced roasted bread, yogurt, cereals, ham, cheese, jams, wurstel , eggs, fresh fruits, juices, tea, coffee, milk and water. Our best regards
- Hotel Minerva
21 September 2017

Disappointing start to my holiday

Thank you very much for your comment.Hotel Minerva has 130 rooms, 12 meeting rooms up to 250 seats, restaurant with 250 seats. Hotel Minerva is opened since the 1968, next year will be the 50th anniversary. During this long time of activity we have had large number of different kind of guests such as business men and women, leasure groups, inidviduals, meeting groups, incentives groups etc.. Our focus is to satisfay the expections of our guests doesn't matter if they are part of a group or not. There is no clients's category for us, there is "the guest". Vegeterians are welcome in our restaurant , the menu has a lot of vegerian choices . Actually for groups the menu are decided in advance by the tour operator. The bar of hotel Minerva is open form 7 am to 11 pm. During the breakfast time and the aperitive time there are two barman serving our guests. In the bar as well as in the reception and at the restaurant ther is a computer with the hotel software to manage bookings and extras as there are in any other 3 or 4 stars hotels everywhere. Our best regards
- Hotel Minerva
20 September 2017

Overall an average experience

19 September 2017

Very pleasant hotel. Good location and central Base. More choice and breakfast would be nice

Thank you very much for your comment. Best Regards
- Hotel Minerva
15 September 2017

We also used the gym and loved the view. It's a shame that the chest press/lat pull machine and cross trainer weren't working. It would be good if you could invest in a Swiss ball and rowing machine. Overall the hotel was relatively comfortable but did not merit 4 stars.

Thank you very much for your comment. Any suggestions and opinions are really appreciated in order to improve our services and our staff, especially when they are expressed on site. We always prefer to get the chance to hear about any kind of troubles our guests may have, in order to solve them immediately during their stay. Our best regards
- Hotel Minerva
13 September 2017

Thé Minerva is professionnal.

- Oppliger C.

Thank you very much for your comment. Best Regards
- Hotel Minerva
7 September 2017

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31 August 2017

Not bad! Unassuming hotel

20 August 2017

We were very pleased

14 August 2017

Good located Hotel, with clean and calm rooms. The staff is very friendly and humorous, great !!

- Thomas M.

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