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Reviews

Reviews Hotel Minerva Arezzo

3.8 - 3 = 0.8
17 September 2018

Good but disappointed with food

4.6 - 4 = 0.6
17 September 2018

Very satisfied

MARIA das Graças Fiuza G.
4.8 - 4 = 0.8
17 September 2018

Wonderful hotel in all ways. Hearty breakfast with two egg dishes (unusual in Italy). Best part is free parking which is ideal if you are touring around tus ant in a rental car.

Caroline d.
4.8 - 4 = 0.8
16 September 2018

Perfect stay

Narcyz D.
4.8 - 4 = 0.8
14 September 2018

It has been my first time at the Hotel Minerva , I have been impressed by the High Professionality in conducting their Customer Service The Staff has shown.A welcoming smile, good manners, and a positive attitude makes the Staff at the Minerva ready for a recognition ! Thank You all Anna Maria Mungo Bastianelli Tour Manager Riviera Travel UK

Anna Maria B.
5 - 5 = 0
09 September 2018

Lovely comfortable experience

4.4 - 4 = 0.4
29 August 2018

Good hotel, very friendly staff.

5 - 5 = 0
14 August 2018

When I visit Arezzo again, I know where I will be checking into to stay.

Gregory
4.8 - 4 = 0.8
08 August 2018

Agradable, comodo, estancia placentera

Martha B M.
Thank you very much for your comment. We are so glad that you have appreciated your stay in our hotel. Our best regards - Minerva Hotel Arezzo
4.8 - 4 = 0.8
07 August 2018

We had a wonderful stay. The design of the room and bathroom was perfect. The food served at breakfast was superior! The Florentine eggs were delicious as was everything. Great Hotel!!!

David F.
Thank you very much for your comment. We are so glad that you have appreciated your stay in our hotel. Our best regards - Minerva Hotel Arezzo
4 - 4 = 0
30 July 2018

NICE HOTEL. I LIKED IT.

4.8 - 4 = 0.8
26 July 2018

I really enjoyed my stay in Minerva Hotel. All was great, mainly the possibility of rent a bike (free) and get to discover Arezzo for myself.

Elina P.
4.6 - 4 = 0.6
16 July 2018

Ok good iam hape

4.2 - 4 = 0.2
15 July 2018

The hotel offers a lot of value for the price. The reception staff provided us a quiet room as requested. Suggestion: comfort of the bed mattress is very important for us so if you have beds with box springs, you should mention it as a differentiator

5 - 5 = 0
07 July 2018

It was a great stay

Thomas B.
4.4 - 4 = 0.4
04 July 2018

overall very good

4.8 - 4 = 0.8
03 July 2018

Very good and easy to find

DacidHughes
4.4 - 4 = 0.4
02 July 2018

Very good, a wonderful relaxing holiday.

5 - 5 = 0
01 July 2018

This hotel was the highlight of our trip. It was very close to the Arezzo historic area. Super friendly staff and beautiful room.

John R.
4 - 4 = 0
20 June 2018

loved it. would like to visit again

4.6 - 4 = 0.6
18 June 2018

I believe that the hotel is located in good area that is easily to reach the historical places,good and publish resturant,cafe and etc The reception stuff explained and advise the tourist in very clear and professional way . it does not different for them that the tourist is domestic or foreigner

Mehrdad Zahab S.
Thank you very much for your opinion . Our staff is really very happy about your comment and thank you very much. Our best regards - Minerva Hotel Arezzo
4.6 - 4 = 0.6
17 June 2018

Very comfortable stay. Staff were all always most helpful and pleasant.

Thank you very much for your comment. glad that he appreciated the kindness of our staff Best Regards - Minerva Hotel Arezzo
5 - 5 = 0
17 June 2018

The food was so substandard that it spoilt the experience

4.8 - 4 = 0.8
14 June 2018

A very good experience.

Ian
Thank you very much for your comment. We are so glad that you have appreciated your stay in our hotel. Our best regards - Minerva Hotel Arezzo
3.8 - 3 = 0.8
07 June 2018

Good location, the rooms were nice, the front desk staff helpful so it somewhat made up for the dining/breakfast food experience.

Violet H.
4.4 - 4 = 0.4
06 June 2018

Very good. Wifi internet connection was very fast. Room was comformtable. Good also to have SKyY

4.8 - 4 = 0.8
05 June 2018

Super ,Nice,frendly

5 - 5 = 0
04 June 2018

The staff were outstanding.The bucket of ice was WONDERFUL and such a nice surprise.The waiter who delivered it was so kind and courteous. We always love the Minerva. The taxi drivers were also excellent. Best is Francesca and al, others at the front desk!!! Grazie!

3.4 - 3 = 0.4
26 May 2018

Generally, it was good, the room felt a bit YMCA. But it was clean and comfortable.

Mrs Stephanie S.
4.8 - 4 = 0.8
23 May 2018

Very nice would stay again

Danni b.
4 - 4 = 0
23 May 2018

Complessivamente molto buona

4.2 - 4 = 0.2
23 May 2018

Very good. We enjoyed ourcstay and would recommend to others

3.8 - 3 = 0.8
20 May 2018

Overall experience was good.

Thank you very much for your comment. Best Regards - Minerva Hotel Arezzo
3 - 3 = 0
06 May 2018

hotel is correct, but we didn't appreciate to sleep with cigarette smelling

4.8 - 4 = 0.8
05 May 2018

My experience var very good. This was the second time I use your services and I’m not disipointed

Giovanni C.
4.8 - 4 = 0.8
03 May 2018

Very good stay

Thank you very much for your comment. We are so glad that you have appreciated your stay in our hotel. Our best regards - Minerva Hotel Arezzo
4 - 4 = 0
03 May 2018

We were satisfied

Damjan
Thank you very much for your comment. We are so glad that you have appreciated your stay in our hotel. Our best regards - Minerva Hotel Arezzo
3.2 - 3 = 0.2
30 April 2018

Pleasant but the room was very hot

Thank you very much for your comment. Hotel Minerva has got central heating and air conditioning system. It is switched into eachother according to winter and summer seasons . In each room there is the thermostat in order to regulate only the temperature but you cannot switch on/off the heating or the air conditioning upon your needs. During your stay it was exceptionally warmer then the usual month temperature, but it was really a very short period. Actually now it is raining and colder then the normal May temperature and we did not switched on the central heating. We send you our best regards. - Minerva Hotel Arezzo
4.6 - 4 = 0.6
23 April 2018

Hotel was amazing ,, had great time ,,, staff was friendly and welcoming

Hannish m.
5 - 5 = 0
23 March 2018

Very confortable

SE Dr Cascone Anna M.
Thank you very much for your comment. Best Regards - Minerva Hotel Arezzo
4.6 - 4 = 0.6
12 February 2018

Tutto bene

Oliver
4.8 - 4 = 0.8
30 December 2017

Tutto perfetto. Vi ringrazio e continuate così

Augusto
4.6 - 4 = 0.6
28 December 2017

VERY GOOD!

Thank you very much for your comment. We are so glad that you have appreciated your stay in our hotel. Our best regards - Minerva Hotel Arezzo
5 - 5 = 0
24 December 2017

Very good experience. Good for travel and business.

pattaraporn
4.2 - 4 = 0.2
19 November 2017

Alway a good experience because the hotel staff is v3ry welcoming

Arturo R.
Thank you very much for your opinion . Our staff is really very happy about your comment and thank you very much. Our best regards - Minerva Hotel Arezzo
4.2 - 4 = 0.2
15 November 2017

Very Good, would stay again

Dave R.
Thank you very much for your comment. We are so glad that you have appreciated your stay. Our best regards - Minerva Hotel Arezzo
4.4 - 4 = 0.4
03 November 2017

Lovely hotel clean and comfortable rooms. Lovely staff. I really enjoyed my stay

Hilary w.
Thank you very much for your comment. We are so glad that you have appreciated your stay. Our best regards - Minerva Hotel Arezzo
4.4 - 4 = 0.4
30 October 2017

Nice stay in this hotel. Restaurant is excellent. Sandra is exceptional at the bar.

3.2 - 3 = 0.2
23 October 2017

Average. It was disappointing that there was no menu choice but maybe down to Riviera Travel with whom I was travelling. The standard of cleaning in the room left a lot to be desired, it was just a quick wipe of the surfaces and nothing moved to clean under, water glass left by the bed for 3 days!

MRS A M.
3.8 - 3 = 0.8
16 October 2017

Not 4 star

Thank you very much for your comment. Any suggestions and opinions are really very appreciated in order to improve our services and our staff. Hotel Minerva has several free of charge service such as wi-fi, use of the fitness centre with gym and turkish bath, bikes and large private parking. Also there are : reception 24h, porterage, rooms with satellite tv, sky channels (free of charge) minibar, safe, bathroom with amenities and hair dryer, lift, restaurant and bar. Best Regards - Minerva Hotel Arezzo
4.8 - 4 = 0.8
16 October 2017

Very good quality-price ratio!

Thank you very much for your comment. Best regards. - Minerva Hotel Arezzo
4.2 - 4 = 0.2
15 October 2017

Excelente!

Grazie di avere espresso la Sua opinione e di consigliare il nostro hotel. I nostri più cordiali saluti. - Minerva Hotel Arezzo
4.2 - 4 = 0.2
12 October 2017

WE found Minerva hotel friendly and were made to feel very welcome. Staff always ready to help. We would certainly stay here again

Thank you very much for your opinion . Our staff is really very happy about your comment and thank you very much. Our best regards - Minerva Hotel Arezzo
2.8 - 2 = 0.8
10 October 2017

Wont be one of our best memories

norbury
4.6 - 4 = 0.6
09 October 2017

A perfect stay for a city visit to Arezzo. Huge free parking space!

Thank you very much for your comment. Best Regards - Minerva Hotel Arezzo
4.2 - 4 = 0.2
09 October 2017

I have nothing else to say

3.6 - 3 = 0.6
07 October 2017

Tagungshotel in Innenstadt

Vielen Dank fuer ihre Bewertung! Wir freuen uns, dass Sie sich die Zeit genommen haben, uns zu bewerten. Mit freundlichen Gruessen, - Minerva Hotel Arezzo
4.2 - 4 = 0.2
03 October 2017

Very happy to have stayed at the Minerva hotel. Would return.

Thank you very much for your comment. We hope to see you soon. Our best regards. - Minerva Hotel Arezzo
4.6 - 4 = 0.6
27 September 2017

A very pleasant stay as part of a Riviera tour. Comfortable beds, nice food and very friendly staff. I don't want to criticise at all, but the only thing I would suggest is possibly to use additional glazing on the bedroom windows, as we overlooked the road and it was very noisy at night.

Louise C.
Thank you very much for your comment and your suggestion. Our best regards - Minerva Hotel Arezzo
4.4 - 4 = 0.4
25 September 2017

Overall everything was just right staff very friendly and helpful from bar staff to reception and the restaurant staff well done

colin s.
Thank you very much for your opinion . Our staff is really very happy about your comment and thank you very much. Our best regards - Minerva Hotel Arezzo
5 - 5 = 0
25 September 2017

Very good experience

Thank you very much for your opinion . Our best regards - Minerva Hotel Arezzo
4.6 - 4 = 0.6
22 September 2017

Excellent hotel. Impressed particularly with staff

Thank you very much for your opinion . Our staff is really very happy about your comment and thank you very much. Our best regards - Minerva Hotel Arezzo
3.2 - 3 = 0.2
22 September 2017

Hotel was comfortable but the evening meal was very poor with no choice.

Thank you very much for your comment. Hotel Minerva and its restaurant are opened since the 1968, next year will be the 50th anniversary. The restaurant menu offers more then 10 different choices for each courses based on the local products. Actually for groups the menu is decided by the tour operator in advance. Hotel Minerva offers the following free of charge services : wi fi connection, sky channels, large parking, use of the fitness center with gym and turkish bath, bikes (according to availability) , reception 24h. Our best regards - Minerva Hotel Arezzo
2.8 - 2 = 0.8
21 September 2017

In my opinion, no one in the hotel did anything beyond what they had to do. No pride in service or concern for customer experience. Very disappointing. For example, guests had to carry own luggage up and down a flight of stairs, no assistance available. Many safes did not work and guests had to wait ages for them to be fixes, obviously not checked beforehand. Cannot believe it has a 4 Star rating.

Susan
Thank you very much for your comment. Hotel Minerva offers the following free of cahrge services; wi –fi connection, private parking, use of fitness centre with gym and turkish bath, use of the bikes, 24 h reception and portarage service. Our hotel staff is at the full disposal of our guests for any kind of needs or problems. Actually guests are invited to manifeste their inconveniences while they are here. Vegeterians are welcome in our restaurant , the menu has a lot of vegerian choices . However the menu for groups are decided by the tour operator in advance. Hotel Minerva is located along one of the main street , with shops and bars, leading to the city center, which is at approximately 15/20 minutes walking distance. The buffet breakfast is compesed by : home made cakes, cookies, white and brown bread, rusks, sliced roasted bread, yogurt, cereals, ham, cheese, jams, wurstel , eggs, fresh fruits, juices, tea, coffee, milk and water. Our best regards - Minerva Hotel Arezzo
2.8 - 2 = 0.8
21 September 2017

Disappointing start to my holiday

Thank you very much for your comment.Hotel Minerva has 130 rooms, 12 meeting rooms up to 250 seats, restaurant with 250 seats. Hotel Minerva is opened since the 1968, next year will be the 50th anniversary. During this long time of activity we have had large number of different kind of guests such as business men and women, leasure groups, inidviduals, meeting groups, incentives groups etc.. Our focus is to satisfay the expections of our guests doesn't matter if they are part of a group or not. There is no clients's category for us, there is "the guest". Vegeterians are welcome in our restaurant , the menu has a lot of vegerian choices . Actually for groups the menu are decided in advance by the tour operator. The bar of hotel Minerva is open form 7 am to 11 pm. During the breakfast time and the aperitive time there are two barman serving our guests. In the bar as well as in the reception and at the restaurant ther is a computer with the hotel software to manage bookings and extras as there are in any other 3 or 4 stars hotels everywhere. Our best regards - Minerva Hotel Arezzo
2.8 - 2 = 0.8
20 September 2017

Overall an average experience

4 - 4 = 0
19 September 2017

Very pleasant hotel. Good location and central Base. More choice and breakfast would be nice

Thank you very much for your comment. Best Regards - Minerva Hotel Arezzo
4.2 - 4 = 0.2
15 September 2017

We also used the gym and loved the view. It's a shame that the chest press/lat pull machine and cross trainer weren't working. It would be good if you could invest in a Swiss ball and rowing machine. Overall the hotel was relatively comfortable but did not merit 4 stars.

Thank you very much for your comment. Any suggestions and opinions are really appreciated in order to improve our services and our staff, especially when they are expressed on site. We always prefer to get the chance to hear about any kind of troubles our guests may have, in order to solve them immediately during their stay. Our best regards - Minerva Hotel Arezzo
4.2 - 4 = 0.2
13 September 2017

Thé Minerva is professionnal.

Oppliger C.
Thank you very much for your comment. Best Regards - Minerva Hotel Arezzo
4 - 4 = 0
07 September 2017

...............................................

4.6 - 4 = 0.6
31 August 2017

Not bad! Unassuming hotel

4.8 - 4 = 0.8
20 August 2017

We were very pleased

4.4 - 4 = 0.4
14 August 2017

Good located Hotel, with clean and calm rooms. The staff is very friendly and humorous, great !!

Thomas M.
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